Salon Policies

Booking Policy

When booking your appointment with us you agree to our booking policy.

At the time of booking your appointment you will be required to pay a non-refundable deposit for your service. If you fail to show for your appointment or cancel your appointment with less than 24 hours notice your deposit will be forfeited.

When booking online you will be required to pay the non-refundable deposit for your service. You will be requested to enter your card details. Your booking will not be confirmed until the deposit is processed.

When booking by phone you will be requested to pay the non-refundable deposit for your service. You will need to give your card details at the time of booking to process the payment. Your booking will not be confirmed until the deposit is processed.

If you request a booking via SMS you will receive a phone call requesting you to give your card details to process the deposit. Your booking will not be confirmed until the deposit is processed.

 

Covid Policy

Before your appointment you must go through the following questions and answer them truthfully. If you answer yes to any of the following you will need reschedule. 

Have you or anyone in your house travelled in the last 14 days or have been in contact with anyone who has?

Have you or anyone in your household self isolating?

Are you feeling unwell and showing any flu like symptoms?

To ensure the safety of yourself and others please follow these salon policies.

Upon arrival please use your Safe WA app and scan the QR code or sign in at  reception and please use the hand sanitiser provided.

We still need to maintain social distancing guidelines within the salon therefore we ask you please do not bring anyone with you into the salon. We are allowed to have 11 people within the salon.

If you are feeling unwell please reschedule your appointment as soon as possible. Our late cancellation fee will be waived for this valid reason. 

Sneeze guards are available upon request. Please bring your own mask if you wish to wear one. 

Our salon stations are cleaned and disinfected after every client.